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Return & Refund Policy for TheFruitBox.co
Thank you for shopping at TheFruitBox.co. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 3 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 3 days.
- The product is in its original packaging.
- The product isn't used or damaged.
- You have the receipt or proof of purchase.
Products that do not meet these criteria will not be considered for return.
Sending the product:
- To return the product, please contact us at info@thefruitbox.co to get a return authorization and address.
- You are responsible for the cost and risk of returning the product to us.
Damaged items: If you received a damaged product, please notify us immediately for assistance.
Sale items: Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Contact us: If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@thefruitbox.co
- By visiting this page on our website: https://thefruitbox.co/pages/contact
Refunds:
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.